Smith Equipment requires a 15% restocking fee on all returned products. Pending the reception of products in resellable condition following the terms below, the balance of your item will be charged back to the same method it was sent with.

  • Call 1-800-282-3848 to request an RMA (Return Merchant Authorization) Number. Be sure to write your RMA number on the shipping label. (Returns will not be accepted unless accompanied by this number.)
  • All returns must be undamaged with all original packing and documentation. They will be shipped back to the manufacturer's address from which they originated.
  • Please include a copy of your invoice or packing slip.
  • Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.
  • Materials returned after 30 days from date of shipment will not be accepted.
  • C.O.D. returns will not be accepted.
  • Custom made products will not be accepted.

Challenger 1 Sweeper- This sweeper attachment includes a 6 month limited warranty and can be viewed here.

Repairs- Should your sweeper or brushes need repairs or spare parts, call 1-800-282-3848.